The client had recently experienced significant E-Commerce and wholesale growth with double digit growth projections over the next five years. Distribution capabilities were limited with their existing distribution systems.
The client was evaluating their current fulfillment network and needed to investigate the impacts on costs and speed by adding a West Coast fulfillment node.
The client had recently implemented omnichannel fulfillment capabilities including ship from store, ship to store and buy online pickup in store. The goal was to better utilize enterprise inventory and improve merchandise sell through.
Specialty retailer introduced a new strategy of managing network inventory by stocking the same SKU in multiple DCs. This required the Demand and Supply Planning teams to work differently and more collaboratively than previously.
The client was in an aggressive growth mode, positioning themselves to significantly increase their production capabilities with plans in motion to stand up an additional manufacturing/warehouse facility.
The client grew through acquisition leaving each brand to use their legacy systems. The only combined system was for corporate financial reporting, in most cases having to manually load financial data from the brand systems.
The client is one of the largest companies in motion control technology; hydraulics, aerospace, and other areas. They had implemented IBM OMS initially with IBM as the SI along with some other consulting firms.
The client is using a combination of home grown applications for order and warehouse management along with purchased applications for their website and subscription management.
The client was looking to see if they had the optimal network in place to support their customers and stores by establishing a baseline of their network performance in terms of cost, quality and speed.