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Executive Leadership Team

Jill Barron

Managing Director

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Jill Barron

Managing Director

Jill Barron

Managing Director

About

Jill is a senior leader with over 25 years of experience leading supply chain operations and strategy teams on the client side. Jill has experience managing supply chain strategies, change initiatives and building relationships with senior leadership. Jill’s past role on the client side as vice president of supply chain operations at Neiman Marcus provided a variety of experience, most recently including developing a network modernization and optimization strategy. Customer experience was at the forefront of the strategy, utilizing automation to achieve productivity targets in both brownfield and greenfield facilities. While in that role, Jill led teams that supported distribution center operations, industrial engineering, facilities, partner relations, EDI and international operations. Jill has a strong background in bridging the gap between warehouse management systems and their use in the operation, leading the business through multiple WMS implementations and upgrades. While at Summit, Jill has led projects from operational execution challenges, network analysis and the implementation of a vendor performance program. Jill is the practice lead for Summit Advisory Team’s Supply Chain Operations Practice, helping clients through strategic and operational projects. Jill stays connected with industry insights through her many leadership positions with several organizations such as RILA and RVCF.

Contact

LinkedIn:
Jill Barron
Email:
jbarron@summitadvisoryteam.com
Summit Practice:
Supply Chain

About

Jill is a senior leader with over 25 years of experience leading supply chain operations and strategy teams on the client side. Jill has experience managing supply chain strategies, change initiatives and building relationships with senior leadership. Jill’s past role on the client side as vice president of supply chain operations at Neiman Marcus provided a variety of experience, most recently including developing a network modernization and optimization strategy. Customer experience was at the forefront of the strategy, utilizing automation to achieve productivity targets in both brownfield and greenfield facilities. While in that role, Jill led teams that supported distribution center operations, industrial engineering, facilities, partner relations, EDI and international operations. Jill has a strong background in bridging the gap between warehouse management systems and their use in the operation, leading the business through multiple WMS implementations and upgrades. While at Summit, Jill has led projects from operational execution challenges, network analysis and the implementation of a vendor performance program. Jill is the practice lead for Summit Advisory Team’s Supply Chain Operations Practice, helping clients through strategic and operational projects. Jill stays connected with industry insights through her many leadership positions with several organizations such as RILA and RVCF.
Jay Maurer

Managing Director

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Jay Maurer

Managing Director

Jay Maurer

Managing Director

About

Jay Maurer is a Principal at Summit Advisory Team with over 20 years of experience in Retail and Supply Chain Strategy. Jay has worked with multiple clients to deliver value through IT Supply Chain Strategy, Operational and Business Processes, and System Implementations.

Prior to joining Summit, Jay was a Senior Manager for Kurt Salmon, Part of Accenture Strategy. During his free time, Jay enjoys spending time with his family, traveling, cooking, and taking his Jeep off-road.

Contact

LinkedIn:
Jay Maurer
Email:
jmaurer@summitadvisoryteam.com
Summit Practice:
Warehouse

About

Jay Maurer is a Principal at Summit Advisory Team with over 20 years of experience in Retail and Supply Chain Strategy. Jay has worked with multiple clients to deliver value through IT Supply Chain Strategy, Operational and Business Processes, and System Implementations.

Prior to joining Summit, Jay was a Senior Manager for Kurt Salmon, Part of Accenture Strategy. During his free time, Jay enjoys spending time with his family, traveling, cooking, and taking his Jeep off-road.

Josh Mayer

Founder

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Josh Mayer

Founder

Josh Mayer

Founder

About

Josh Mayer is a Managing Partner of Summit Advisory Team, bringing over 12 years of experience helping companies solve operational problems. Josh has consulted for over 20 retail, wholesale, and consumer products companies in advisory, program management, process engineering, and data analytics roles.

Before founding Summit, Josh held omnichannel and supply chain operations leadership roles at Belk, Inc. and Kohl's Department Stores. When not working with Summit's valued customers, Josh enjoys road biking, hiking, running, and time with his wife and daughters.

Contact

LinkedIn:
Josh Mayer
Email:
jmayer@summitadvisoryteam.com

About

Josh Mayer is a Managing Partner of Summit Advisory Team, bringing over 12 years of experience helping companies solve operational problems. Josh has consulted for over 20 retail, wholesale, and consumer products companies in advisory, program management, process engineering, and data analytics roles.

Before founding Summit, Josh held omnichannel and supply chain operations leadership roles at Belk, Inc. and Kohl's Department Stores. When not working with Summit's valued customers, Josh enjoys road biking, hiking, running, and time with his wife and daughters.

Swagath Janakiraman

VP - Professional Services

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Swagath Janakiraman

VP - Professional Services

Swagath Janakiraman

VP - Professional Services

About

Swagath is an accomplished Omni-channel and Supply Chain Expert with 15+ years of extensive design and project management experience advising clients on functional platforms across a variety of domains that include retail, apparel and food industries. Swagath started his US career at Reckitt Benckiser implementing JDA Demand Forecasting Inventory Optimization software to manage supply chain packaging distributions for the entire North America operations. At Manhattan Associates, Swagath was then part of the early-stage Enterprise Order Management (EOM) Design and Implementation Team, responsible for implementing Labor Management & EOM modules across 20+ clients. Responsibilities include serving as Design lead and managing transformational projects implementing Distribution Order Management module, Store Inventory & Fulfillment Module, Store Inventory Management module and Distributed Selling (Call center) module at varied capacity across clients between US, Canada and South America. At Cedona technologies, Swagath served in the capacity of Vice President - Global Business Operations, leading the OMS practice expanding depth of EOM offerings across multiple products (Manhattan Associates, IBM Sterling Commerce, Fabric OMS). Additionally, Swagath was instrumental in setting up India operations, facilitating managed services and center of excellence services for client needs.  

Contact

LinkedIn:
Swagath Janakiraman
Email:
sj@summitadvisoryteam.com
Summit Practice:
Implementation Services

About

Swagath is an accomplished Omni-channel and Supply Chain Expert with 15+ years of extensive design and project management experience advising clients on functional platforms across a variety of domains that include retail, apparel and food industries. Swagath started his US career at Reckitt Benckiser implementing JDA Demand Forecasting Inventory Optimization software to manage supply chain packaging distributions for the entire North America operations. At Manhattan Associates, Swagath was then part of the early-stage Enterprise Order Management (EOM) Design and Implementation Team, responsible for implementing Labor Management & EOM modules across 20+ clients. Responsibilities include serving as Design lead and managing transformational projects implementing Distribution Order Management module, Store Inventory & Fulfillment Module, Store Inventory Management module and Distributed Selling (Call center) module at varied capacity across clients between US, Canada and South America. At Cedona technologies, Swagath served in the capacity of Vice President - Global Business Operations, leading the OMS practice expanding depth of EOM offerings across multiple products (Manhattan Associates, IBM Sterling Commerce, Fabric OMS). Additionally, Swagath was instrumental in setting up India operations, facilitating managed services and center of excellence services for client needs.  

Practice Leads

Nancy Seaboldt

Enterprise Resource Planning

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Nancy Seaboldt

Enterprise Resource Planning

Nancy Seaboldt

Enterprise Resource Planning

About

Nancy Seaboldt is a senior information systems leader with proven success in delivering systems and technology solutions for retailers. She has over 30 years of experience in the industry, delivering strategic,
cost-effective, and flexible solutions to improve efficiency and profitability in support of strategic goals.

With a broad IT retail background, Nancy has led transformation initiatives including ERP implementations, OMNI, OMS, various Merchandising applications, POS, Supply Chain, WMS, Financial and Corporate systems. She has a strong focus on delivery and integration (PMP, PMI-ACP, and CSM certified) with the ability to lead cross-functional teams to successful implementations.

Outside of work activities: Hanging with family, reading, cooking, and visits to the beach!

Contact

LinkedIn:
Nancy Seaboldt
Email:
nseaboldt@summitadvisoryteam.com
Summit Practice:
Enterprise Resource Planning

About

Nancy Seaboldt is a senior information systems leader with proven success in delivering systems and technology solutions for retailers. She has over 30 years of experience in the industry, delivering strategic,
cost-effective, and flexible solutions to improve efficiency and profitability in support of strategic goals.

With a broad IT retail background, Nancy has led transformation initiatives including ERP implementations, OMNI, OMS, various Merchandising applications, POS, Supply Chain, WMS, Financial and Corporate systems. She has a strong focus on delivery and integration (PMP, PMI-ACP, and CSM certified) with the ability to lead cross-functional teams to successful implementations.

Outside of work activities: Hanging with family, reading, cooking, and visits to the beach!

Mark Guyer

Supply Chain

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Mark Guyer

Supply Chain

Mark Guyer

Supply Chain

About

Mark Guyer is a Program Lead of Summit Advisory Team, bringing over 15 years of experience helping companies solve operational problems. Mark has lead Planning, Analytics and Operations for, wholesale, and consumer products companies in strategy, Omnichannel operations, program management, inventory planning, and analytics roles. As an employee on the client-side, Mark has led the Omnichannel, Planning and Supply Chain business and technical teams at JD Sports USA (Finish Line) and Tegra Global. Where he designed, implemented, and improved business operations for global teams. Leadership responsibilities included assessing E2E business and technical impacts across the organization, from requirements planning to execution, and making customers happy. As a project manager, Mark is skilled in integration of cross functional teams, synchronization of process flows, and establishing effective communication with Project Stakeholders. Responsibilities included Project Lead for JD Sports USA (Finish Line) OMS, WMS and Merchandise Planning implementation. Managed the required deliverables. planning, monitoring. and maintaining, stage and exception plans as required through launch. Mark’s typical interaction includes conversations with management teams, vendors, customers and design (whiteboard) sessions with SMEs. When not working with Summit's exceptional customers, Mark enjoys running, reading, and time with his family and friends.

Contact

LinkedIn:
Mark Guyer
Email:
mguyer@summitadvisoryteam.com
Summit Practice:
Supply Chain

About

Mark Guyer is a Program Lead of Summit Advisory Team, bringing over 15 years of experience helping companies solve operational problems. Mark has lead Planning, Analytics and Operations for, wholesale, and consumer products companies in strategy, Omnichannel operations, program management, inventory planning, and analytics roles. As an employee on the client-side, Mark has led the Omnichannel, Planning and Supply Chain business and technical teams at JD Sports USA (Finish Line) and Tegra Global. Where he designed, implemented, and improved business operations for global teams. Leadership responsibilities included assessing E2E business and technical impacts across the organization, from requirements planning to execution, and making customers happy. As a project manager, Mark is skilled in integration of cross functional teams, synchronization of process flows, and establishing effective communication with Project Stakeholders. Responsibilities included Project Lead for JD Sports USA (Finish Line) OMS, WMS and Merchandise Planning implementation. Managed the required deliverables. planning, monitoring. and maintaining, stage and exception plans as required through launch. Mark’s typical interaction includes conversations with management teams, vendors, customers and design (whiteboard) sessions with SMEs. When not working with Summit's exceptional customers, Mark enjoys running, reading, and time with his family and friends.
Dustin Vaughn

Warehouse

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Dustin Vaughn

Warehouse

Dustin Vaughn

Warehouse

About

  • Dustin Vaughn is a program leader at Summit Advisory Team with over 25 years of experience in supply chain projects. Prior to joining Summit, Dustin spent several years on the client side of warehouse projects before engaging as a third party integrator consultant with both large and small firms.
  • Dustin has completed multiple full life cycle warehouse projects in North America, Latin America, Asia, and Europe for retail, wholesale, and direct-to-consumer facilities. He has led design, WMS configuration, testing, training, and go-live support phases. His projects have ranged from fully manual facilities in Central America to highly automated sites in Germany.
  • Having started out his career with Disney as a staff industrial engineer, Dustin has a deep exposure to both operational and IT roles on a variety of warehouse projects utilizing Manhattan Associates, Oracle, and SAP as well as a various labor and foreign trade zone applications. He has successfully utilized a variety of project management methodologies including Waterfall, Agile, and Hybrid.

Contact

LinkedIn:
Dustin Vaughn
Email:
dvaughn@summitadvisoryteam.com
Summit Practice:
Warehouse

About

  • Dustin Vaughn is a program leader at Summit Advisory Team with over 25 years of experience in supply chain projects. Prior to joining Summit, Dustin spent several years on the client side of warehouse projects before engaging as a third party integrator consultant with both large and small firms.
  • Dustin has completed multiple full life cycle warehouse projects in North America, Latin America, Asia, and Europe for retail, wholesale, and direct-to-consumer facilities. He has led design, WMS configuration, testing, training, and go-live support phases. His projects have ranged from fully manual facilities in Central America to highly automated sites in Germany.
  • Having started out his career with Disney as a staff industrial engineer, Dustin has a deep exposure to both operational and IT roles on a variety of warehouse projects utilizing Manhattan Associates, Oracle, and SAP as well as a various labor and foreign trade zone applications. He has successfully utilized a variety of project management methodologies including Waterfall, Agile, and Hybrid.
Phillip Hall

Analytics

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Phillip Hall

Analytics

Phillip Hall

Analytics

About

Contact

LinkedIn:
Phillip Hall
Email:
phall@summitadvisoryteam.com
Summit Practice:
Visibility & Analytics

About

Dylan Telford

Unified Commerce

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Dylan Telford

Unified Commerce

Dylan Telford

Unified Commerce

About

Unified Commerce Practice Lead at Summit Advisory Team with over 20 years of experience in retail including store, digital, and supply chain operations. Prior to joining Summit, Dylan held multiple business operations and product management positions including strategic leadership roles at multiple major omnichannel retailers. Dylan has led multiple strategic initiatives guiding retailers through agile deliveries related to increasing market share, improving core transactional metrics, and improving customer Net Promoter Scores (NPS) including major migrations from antiquated technology to best of breed solutions. These initiatives included changes to stores, marketing, digital commerce, and post-purchase experiences including fulfillment, returns, and customer care. He has developed the experience vision and led product teams to develop and deliver the strategies that bring the vision to life. As an experience architect and product leader, Dylan was a strategic thought leader for multiple retailers’ transformation to MACH architecture as well as delivering an API First strategy and integration framework improving the developer experience while also improving technology delivery speed & agility. At a major retailer, Dylan led the development of an enterprise strategy to add personalized style and fit assistance for in-store and online customers resulting in significant customer and sales metric improvements.

Contact

LinkedIn:
Dylan Telford
Email:
dtelford@summitadvisoryteam.com
Summit Practice:
Unified Commerce

About

Unified Commerce Practice Lead at Summit Advisory Team with over 20 years of experience in retail including store, digital, and supply chain operations. Prior to joining Summit, Dylan held multiple business operations and product management positions including strategic leadership roles at multiple major omnichannel retailers. Dylan has led multiple strategic initiatives guiding retailers through agile deliveries related to increasing market share, improving core transactional metrics, and improving customer Net Promoter Scores (NPS) including major migrations from antiquated technology to best of breed solutions. These initiatives included changes to stores, marketing, digital commerce, and post-purchase experiences including fulfillment, returns, and customer care. He has developed the experience vision and led product teams to develop and deliver the strategies that bring the vision to life. As an experience architect and product leader, Dylan was a strategic thought leader for multiple retailers’ transformation to MACH architecture as well as delivering an API First strategy and integration framework improving the developer experience while also improving technology delivery speed & agility. At a major retailer, Dylan led the development of an enterprise strategy to add personalized style and fit assistance for in-store and online customers resulting in significant customer and sales metric improvements.
Keanau Ormson

Change Management

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Keanau Ormson

Change Management

Keanau Ormson

Change Management

About

  • Over the last 8 years, Keanau has spent most of his career working as a learning and development expert. He holds a Masters of Science in Instructional Design from Georgia State University and has been diligently applying evidence-based approaches to adult learning to multiple industries ranging from retail and supply chain, to healthcare and software development.
  • In his time with the Northside Hospital System, Keanau assisted in the development of the change and training plan for the Internal Medicine Residency program as they transitioned through the merger and changeover to a new EHR.
  • At Peloton, he helped design and implement new training for the implementation of the Manhattan WMS. Additionally, he assisted in the development and implementation of the change management plan to add the training into the New Hire Onboarding process.
  • During his time at Activision, Keanau worked on various programs and initiatives. Most notably he worked closely as an internal training consultant with the leaders of the development teams for Call of Duty as they navigated the landscape of becoming a first-party Microsoft developer.
  • Having worked in multiple industries, as well as experiencing 3 mergers and acquisitions, Keanau’s experience and knowledge covers a wide range on how best to approach training and change management for various clients and building a relationship between leadership and their employees.

Contact

LinkedIn:
Keanau Ormson
Email:
kormson@summitadvisoryteam.com
Summit Practice:
Change Management

About

  • Over the last 8 years, Keanau has spent most of his career working as a learning and development expert. He holds a Masters of Science in Instructional Design from Georgia State University and has been diligently applying evidence-based approaches to adult learning to multiple industries ranging from retail and supply chain, to healthcare and software development.
  • In his time with the Northside Hospital System, Keanau assisted in the development of the change and training plan for the Internal Medicine Residency program as they transitioned through the merger and changeover to a new EHR.
  • At Peloton, he helped design and implement new training for the implementation of the Manhattan WMS. Additionally, he assisted in the development and implementation of the change management plan to add the training into the New Hire Onboarding process.
  • During his time at Activision, Keanau worked on various programs and initiatives. Most notably he worked closely as an internal training consultant with the leaders of the development teams for Call of Duty as they navigated the landscape of becoming a first-party Microsoft developer.
  • Having worked in multiple industries, as well as experiencing 3 mergers and acquisitions, Keanau’s experience and knowledge covers a wide range on how best to approach training and change management for various clients and building a relationship between leadership and their employees.

Program Leads

Eric Nimphius

Program Lead

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Eric Nimphius

Program Lead

Eric Nimphius

Program Lead

About

With over 8 years in retail operations and supply chain, Eric specializes in warehouse management, transportation, and analytics, holding a degree in industrial engineering. He's driven by continuous improvement, evident in his role as a program manager for a $100M+ E-Fulfillment center retrofit. Eric managed $15M+ in capital projects for E-Fulfillment and Distribution Centers, introduced efficient labor management systems, and led global trade compliance analytics for a Fortune 100 company. Notably, he implemented a US duty drawback program, yielding annual savings of $30M+. Outside of work, Eric enjoys concerts, hiking, rock climbing, and globe-trotting with his wife.

Contact

LinkedIn:
Eric Nimphius
Email:
enimphius@summitadvisoryteam.com

About

With over 8 years in retail operations and supply chain, Eric specializes in warehouse management, transportation, and analytics, holding a degree in industrial engineering. He's driven by continuous improvement, evident in his role as a program manager for a $100M+ E-Fulfillment center retrofit. Eric managed $15M+ in capital projects for E-Fulfillment and Distribution Centers, introduced efficient labor management systems, and led global trade compliance analytics for a Fortune 100 company. Notably, he implemented a US duty drawback program, yielding annual savings of $30M+. Outside of work, Eric enjoys concerts, hiking, rock climbing, and globe-trotting with his wife.
Alex Molter

Program Lead

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Alex Molter

Program Lead

Alex Molter

Program Lead

About

Alex is a Principal at Summit Advisory Team with over 10 years of enterprise technology experience in product management, corporate strategy, business analysis, data analytics, project management, and quality assurance. Alex has domain expertise in corporate retail, supply chain, store operations, inventory control, and enterprise resource planning.

Prior to joining Summit, Alex held technology positions in Product Management, Strategy Analysis, and Business Analysis for Kohl’s Department Stores. Alex’s hobbies include Disc Golfing, Hiking, Live Music, and Cooking (or eating someone else’s cooking).

Contact

LinkedIn:
Alex Molter
Email:
amolter@summitadvisoryteam.com

About

Alex is a Principal at Summit Advisory Team with over 10 years of enterprise technology experience in product management, corporate strategy, business analysis, data analytics, project management, and quality assurance. Alex has domain expertise in corporate retail, supply chain, store operations, inventory control, and enterprise resource planning.

Prior to joining Summit, Alex held technology positions in Product Management, Strategy Analysis, and Business Analysis for Kohl’s Department Stores. Alex’s hobbies include Disc Golfing, Hiking, Live Music, and Cooking (or eating someone else’s cooking).

Lareina Chu

Program Lead

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Lareina Chu

Program Lead

Lareina Chu

Program Lead

About

Lareina Chu is a Principal at Summit Advisory Team with over 13 years of retail experience focusing on ERP, Merchandising, Allocation, Replenishment, Assortment, Demand, and Merchandise Planning. Lareina has worked on over 30 different system implementations modernizing retail systems and focusing on the impact across the Merchandise ecosystem.

Prior to joining Summit, Lareina worked at Belk and held leadership roles at Tailored Brands and Men’s Wearhouse. After work, Lareina loves cooking and traveling - or even better, taking a cooking class on vacation!

Contact

LinkedIn:
Lareina Chu
Email:
lchu@summitadvisoryteam.com

About

Lareina Chu is a Principal at Summit Advisory Team with over 13 years of retail experience focusing on ERP, Merchandising, Allocation, Replenishment, Assortment, Demand, and Merchandise Planning. Lareina has worked on over 30 different system implementations modernizing retail systems and focusing on the impact across the Merchandise ecosystem.

Prior to joining Summit, Lareina worked at Belk and held leadership roles at Tailored Brands and Men’s Wearhouse. After work, Lareina loves cooking and traveling - or even better, taking a cooking class on vacation!

Sonika Barat

Program Lead

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Sonika Barat

Program Lead

Sonika Barat

Program Lead

About

Sonika is a seasoned Omni-Channel consultant with a remarkable history of leading successful omnichannel initiatives for major retailers. With over a decade of experience, Sonika has showcased her exceptional skills in business and system analysis, for various implementations of Order Management, Point of Sale systems, and CRM applications. Sonika's expertise spans across multiple roles including Business Analyst, Product Owner, and Scrum Master, where she has demonstrated her ability to effectively lead and coordinate cross-functional teams towards delivering successful and complex retail implementations. processes With her extensive knowledge of retail operations, Sonika has played crucial roles in performing quality assurance, facilitating user acceptance testing (UAT), and change management for multiple Order Management System (OMS) implementations, including Manhattan Active Omni and Salesforce OMS Sonika's experience in both software integration and development, along with her deep understanding of the retail industry, makes her an invaluable asset to any implementation team. Her techno-functional expertise allows her to play pivotal roles in a wide range of initiatives, ensuring smooth and successful project delivery

Contact

Email:
sonika@summitadvisoryteam.com

About

Sonika is a seasoned Omni-Channel consultant with a remarkable history of leading successful omnichannel initiatives for major retailers. With over a decade of experience, Sonika has showcased her exceptional skills in business and system analysis, for various implementations of Order Management, Point of Sale systems, and CRM applications. Sonika's expertise spans across multiple roles including Business Analyst, Product Owner, and Scrum Master, where she has demonstrated her ability to effectively lead and coordinate cross-functional teams towards delivering successful and complex retail implementations. processes With her extensive knowledge of retail operations, Sonika has played crucial roles in performing quality assurance, facilitating user acceptance testing (UAT), and change management for multiple Order Management System (OMS) implementations, including Manhattan Active Omni and Salesforce OMS Sonika's experience in both software integration and development, along with her deep understanding of the retail industry, makes her an invaluable asset to any implementation team. Her techno-functional expertise allows her to play pivotal roles in a wide range of initiatives, ensuring smooth and successful project delivery
Jack Blau

Program Lead

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Jack Blau

Program Lead

Jack Blau

Program Lead

About

  • 8+ years of Analytics & Data Engineering experience, primarily in the retail industry.
  • Google Cloud Certified Data Engineer
  • Key experience:
    • Maintaining analytics data pipelines and serving data assets into enterprise visualization tools (Looker, Tableau) for both data exploration and reporting use cases. Solutions built in relational database environments as well as in lower-latency message-based contexts.
    • Working with various end-user stakeholders to understand business processes, define KPIs, and provide meaningful analytics insights. Business areas served include Finance, Operations, Strategy, Marketing, Data Science, and Engineering.
    • Developing programmatic data integrations with various third party vendors (Oracle, Salesforce, IBM, Segment, Jira, Monday.com, etc).
  • Enjoys cross-functional collaboration and intra-team mentorship whenever the opportunity arises!
  • In a prior life, worked at PwC in their employee benefits consulting practice as a credentialed actuary

Contact

Email:
jblau@summitadvisoryteam.com

About

  • 8+ years of Analytics & Data Engineering experience, primarily in the retail industry.
  • Google Cloud Certified Data Engineer
  • Key experience:
    • Maintaining analytics data pipelines and serving data assets into enterprise visualization tools (Looker, Tableau) for both data exploration and reporting use cases. Solutions built in relational database environments as well as in lower-latency message-based contexts.
    • Working with various end-user stakeholders to understand business processes, define KPIs, and provide meaningful analytics insights. Business areas served include Finance, Operations, Strategy, Marketing, Data Science, and Engineering.
    • Developing programmatic data integrations with various third party vendors (Oracle, Salesforce, IBM, Segment, Jira, Monday.com, etc).
  • Enjoys cross-functional collaboration and intra-team mentorship whenever the opportunity arises!
  • In a prior life, worked at PwC in their employee benefits consulting practice as a credentialed actuary
Hailee Bugenhagen

Program Lead

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Hailee Bugenhagen

Program Lead

Hailee Bugenhagen

Program Lead

About

8+ years experience in Finance in various roles supporting Operations (B2B and B2C), Manufacturing, IT, Real Estate, and Sales. Extensive experience with FP&A supporting budgeting/forecasting and analysis for full P&L and balance sheet. Assisted in the implementation of new BI tool (Qlik) with design, training, and user adoption. 5+ years experience in Corporate Strategy with a focus on project management, analytics, and executive presentations/communications. Implemented new network planning tool which identified white space across the store network and projected revenue of existing locations. Created enhanced analytics to drive key business decisions aligned with strategic priorities. Worked cross functionally to own and drive strategic priority success from creation to implementation. 7+ years experience in Retail Analytics supporting North America in various capacities. Created and maintained sales reporting for owned, franchise, and multi-brand locations which included critical KPIs and other performance metrics. Owned communication and presentations to franchisees and multi-brand owners in regards to business updates, program additions/changes, and expectations. Guided strategic planning and budgeting aligned with NAM goals and priorities. Performed analytics on labor, sales (B2B and B2C), merchandising, and marketing. Business Project Manager of Omnichannel fulfillment implementation at Pandora Jewelry. Prioritized capabilities roll out, franchise compensation methodology, reporting, and analytics. Assisted with change management cross functionally by communicating impacts to teams, provided training, and implemented changes to business processes. Increased sales and reduced cancellations of BOPIS through knowledge around consumers buying preferences and training on best practices.

Contact

Email:
hbugenhagen@summitadvisoryteam.com

About

8+ years experience in Finance in various roles supporting Operations (B2B and B2C), Manufacturing, IT, Real Estate, and Sales. Extensive experience with FP&A supporting budgeting/forecasting and analysis for full P&L and balance sheet. Assisted in the implementation of new BI tool (Qlik) with design, training, and user adoption. 5+ years experience in Corporate Strategy with a focus on project management, analytics, and executive presentations/communications. Implemented new network planning tool which identified white space across the store network and projected revenue of existing locations. Created enhanced analytics to drive key business decisions aligned with strategic priorities. Worked cross functionally to own and drive strategic priority success from creation to implementation. 7+ years experience in Retail Analytics supporting North America in various capacities. Created and maintained sales reporting for owned, franchise, and multi-brand locations which included critical KPIs and other performance metrics. Owned communication and presentations to franchisees and multi-brand owners in regards to business updates, program additions/changes, and expectations. Guided strategic planning and budgeting aligned with NAM goals and priorities. Performed analytics on labor, sales (B2B and B2C), merchandising, and marketing. Business Project Manager of Omnichannel fulfillment implementation at Pandora Jewelry. Prioritized capabilities roll out, franchise compensation methodology, reporting, and analytics. Assisted with change management cross functionally by communicating impacts to teams, provided training, and implemented changes to business processes. Increased sales and reduced cancellations of BOPIS through knowledge around consumers buying preferences and training on best practices.
Brad Endres

Program Lead

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Brad Endres

Program Lead

Brad Endres

Program Lead

About

Brad has 7+ years of experience in the Salesforce ecosystem as an Administrator and Consultant. He has extensive experience on the core Sales and Service Clouds as well as industry specific clouds like Education Cloud and Non-Profit Cloud. Brad worked on the project to implement Salesforce at Central New Mexico Community College, the largest secondary education institute in New Mexico. He experience integrating Salesforce with numerous 3rd party tools such as Zuora, Twilio, Conga, Formstack, Conga, LiveChat, and many more.

Contact

About

Brad has 7+ years of experience in the Salesforce ecosystem as an Administrator and Consultant. He has extensive experience on the core Sales and Service Clouds as well as industry specific clouds like Education Cloud and Non-Profit Cloud. Brad worked on the project to implement Salesforce at Central New Mexico Community College, the largest secondary education institute in New Mexico. He experience integrating Salesforce with numerous 3rd party tools such as Zuora, Twilio, Conga, Formstack, Conga, LiveChat, and many more.
Jeremy Hendricks

Program Lead

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Jeremy Hendricks

Program Lead

Jeremy Hendricks

Program Lead

About

Jeremy is a Senior Data Engineer with 8+ years of experience working with retail, medical, and financial data. He started at BMW Financial Services as a Data Analyst assisting the executive team by creating Qlikview and Crystal Reports. At Cardinal Health, Jeremy migrated an isolated Qlikview ETL process into a Postgres and BigQuery implementation orchestrated by Airflow. While at Macy’s, Jeremy was able to bring an outsider's perspective to update legacy pipelines. Jeremy makes an impact wherever he goes. Military experience combined with a humanities and technical degree allow Jeremy to have a well rounded and adaptable approach to any data problem. Key project experience includes:
  • Converted manual processes into automated builds using tools such as Liquibase and Terraform
  • Ran POC for a Fortune 15 company at an enterprise level comparing Looker, Qlik, and Tableau
  • Moved Cognos reporting at Macy’s to Tableau while working with business stakeholders on requirements and updated metrics/KPIs
When not working at Summit, Jeremy loves playing pinball and the cello.

Contact

Email:
jhendricks@summitadvisoryteam.com

About

Jeremy is a Senior Data Engineer with 8+ years of experience working with retail, medical, and financial data. He started at BMW Financial Services as a Data Analyst assisting the executive team by creating Qlikview and Crystal Reports. At Cardinal Health, Jeremy migrated an isolated Qlikview ETL process into a Postgres and BigQuery implementation orchestrated by Airflow. While at Macy’s, Jeremy was able to bring an outsider's perspective to update legacy pipelines. Jeremy makes an impact wherever he goes. Military experience combined with a humanities and technical degree allow Jeremy to have a well rounded and adaptable approach to any data problem. Key project experience includes:
  • Converted manual processes into automated builds using tools such as Liquibase and Terraform
  • Ran POC for a Fortune 15 company at an enterprise level comparing Looker, Qlik, and Tableau
  • Moved Cognos reporting at Macy’s to Tableau while working with business stakeholders on requirements and updated metrics/KPIs
When not working at Summit, Jeremy loves playing pinball and the cello.
Rocky Martin

Program Lead

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Rocky Martin

Program Lead

Rocky Martin

Program Lead

About

6+ years of experience in data analytics, focused around ecommerce and data products. Expertise in data modeling, data pipelines, business intelligence tooling, and report automation. Certified Google Cloud data engineer, Looker LookML developer & consulting partner, dbt developer, and Airflow developer. Professional Experience
  • Drizly (Acquired by Uber)
    • Managed the transition of our data product from Domo to Looker and was the primary analytics content developer for analytics.drizly.com - our powered-by-Looker platform which generated over $4 million in net revenue in 2020 - Presented results at Looker JOIN https://www.youtube.com/watch?v=888lZ6gaIhs
  • Vendr
    • Transitioned the company from Metabase to Looker and building a well-documented and tested dbt codebase in order to make Vendr’s data accessible and trusted
    • Created data models in dbt that reflect core business logic for topics like customer satisfaction, employee performance, ARR/NRR, and feature launches
  • The Wendy’s Company
    • Re-built store financial reporting & delivery using Looker + GCP Cloud Composer as part of a company-wide sales data initiative
  • Pandora A/S
    • Developed data pipelines for store location & product data using Python & Prefect Cloud to enhance reporting quality and accuracy

Contact

Email:
rocky@summitadvisoryteam.com

About

6+ years of experience in data analytics, focused around ecommerce and data products. Expertise in data modeling, data pipelines, business intelligence tooling, and report automation. Certified Google Cloud data engineer, Looker LookML developer & consulting partner, dbt developer, and Airflow developer. Professional Experience
  • Drizly (Acquired by Uber)
    • Managed the transition of our data product from Domo to Looker and was the primary analytics content developer for analytics.drizly.com - our powered-by-Looker platform which generated over $4 million in net revenue in 2020 - Presented results at Looker JOIN https://www.youtube.com/watch?v=888lZ6gaIhs
  • Vendr
    • Transitioned the company from Metabase to Looker and building a well-documented and tested dbt codebase in order to make Vendr’s data accessible and trusted
    • Created data models in dbt that reflect core business logic for topics like customer satisfaction, employee performance, ARR/NRR, and feature launches
  • The Wendy’s Company
    • Re-built store financial reporting & delivery using Looker + GCP Cloud Composer as part of a company-wide sales data initiative
  • Pandora A/S
    • Developed data pipelines for store location & product data using Python & Prefect Cloud to enhance reporting quality and accuracy
Paul Pina

Program Lead

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Paul Pina

Program Lead

Paul Pina

Program Lead

About

Paul has 5+ years of experience in warehouse operations, transitioning through a variety of different positions including Delivery Driver to National Training Manager. He also has experience in training/ coaching variety of different teams in warehousing, manufacturing, healthcare, and sports. Professional Experience
  • Operations Training Leader| Masonite:
    • Developing, creating and presenting soft skill leadership materials for operations leaders of over 30+ manufacturing plants across North America.
  • Various roles| Peloton
    • Started as a Delivery Driver for the 4th warehouse in the company
    • Transitioned to lead and trainer, led warehouse operations as well
    • Moved to logistics and scheduling for all North American warehouses, over 40 in total
    • Moved to trainer and subject matter expert for operations including software and systems, customer interactions, new products, warehouse operations. Also trained 3PL locations delivering the products
    • Finally moved to National Training Manager. Oversaw all trainers and develop various initiatives and processes for over 8,000 employees in operations.
  • Outside of work Paul enjoys sports including basketball, baseball and football. He plays in slow pitch softball leagues and enjoys lifting weights. Before anything he loves to be with his family especially his 1 year old son Ethan.

Contact

LinkedIn:
Paul Pina
Email:
ppina@summitadvisorygroup.com

About

Paul has 5+ years of experience in warehouse operations, transitioning through a variety of different positions including Delivery Driver to National Training Manager. He also has experience in training/ coaching variety of different teams in warehousing, manufacturing, healthcare, and sports. Professional Experience
  • Operations Training Leader| Masonite:
    • Developing, creating and presenting soft skill leadership materials for operations leaders of over 30+ manufacturing plants across North America.
  • Various roles| Peloton
    • Started as a Delivery Driver for the 4th warehouse in the company
    • Transitioned to lead and trainer, led warehouse operations as well
    • Moved to logistics and scheduling for all North American warehouses, over 40 in total
    • Moved to trainer and subject matter expert for operations including software and systems, customer interactions, new products, warehouse operations. Also trained 3PL locations delivering the products
    • Finally moved to National Training Manager. Oversaw all trainers and develop various initiatives and processes for over 8,000 employees in operations.
  • Outside of work Paul enjoys sports including basketball, baseball and football. He plays in slow pitch softball leagues and enjoys lifting weights. Before anything he loves to be with his family especially his 1 year old son Ethan.
Matt Pritchard

Program Lead

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Matt Pritchard

Program Lead

Matt Pritchard

Program Lead

About

Professional Experience
  • Matt Pritchard is an ex-Neiman Marcus Group Associate (spent 24 years with NMG) and is a seasoned Director with over 15 years of experience in leading implementation teams for Oracle Retail (MFP, RMS,SA), Supply Chain and Order Management (OMS) and Customer Care (WFM, Call Center) solutions.
  • As Program Manager, he has managed complex projects involving multiple internally developed and 3rd party applications and teams including Oracle ERP products and Manhattan OMS and integration with host systems.
  • In roles with prior employers, Matt has led Enterprise Data Warehouse, Marketing, and Business Intelligence designs, configured systems, executed testing and training programs and supported go-lives. He has also planned and managed peak season Operations and IT support teams.
  • Matt is very conscious of scope and budget and believes in open communications with Ops, IT and external teams as well as Leadership Teams.
Recent Consulting Roles
  • Program Manager at Best Bev Co for a ERP vendor selection and implementation planning initiative.
  • Program Manager at Finish Line for Order Management implementation.

Contact

Email:
mpritchard@summitadvisoryteam.com

About

Professional Experience
  • Matt Pritchard is an ex-Neiman Marcus Group Associate (spent 24 years with NMG) and is a seasoned Director with over 15 years of experience in leading implementation teams for Oracle Retail (MFP, RMS,SA), Supply Chain and Order Management (OMS) and Customer Care (WFM, Call Center) solutions.
  • As Program Manager, he has managed complex projects involving multiple internally developed and 3rd party applications and teams including Oracle ERP products and Manhattan OMS and integration with host systems.
  • In roles with prior employers, Matt has led Enterprise Data Warehouse, Marketing, and Business Intelligence designs, configured systems, executed testing and training programs and supported go-lives. He has also planned and managed peak season Operations and IT support teams.
  • Matt is very conscious of scope and budget and believes in open communications with Ops, IT and external teams as well as Leadership Teams.
Recent Consulting Roles
  • Program Manager at Best Bev Co for a ERP vendor selection and implementation planning initiative.
  • Program Manager at Finish Line for Order Management implementation.
Kate Servais

Program Lead

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Kate Servais

Program Lead

Kate Servais

Program Lead

About

Kate brings 10+ years of experience in program design, management, and optimization. Post implementation, she supports end users to get the most out of their products. Her focus has been on customization and innovation, from small-scale pilots to enterprise wide implementations, she works with with all stakeholders to create solutions tailored to the needs of each client. She has worked on projects across multiple industries - energy, healthcare, retail - often resulting in customized software solutions. Designed and led multiple energy efficiency and demand management programs and pilots for Colorado’s largest utilities for multifamily, commercial, and industrial customers. Facilitated business design workshops for multi-year 2M smart meter deployment, including core meter data management and billing processes while documenting the software process diagrams and requirements. Led business segment to modernize and optimize healthcare contract setup and claims processing for 1.5M claims/day, serving 15M members. Supports end users in adoption of real-time dashboards for omnichannel operations, demand management, and energy efficiency. Enjoys mountain biking, hiking, spending time with family and quirky whippet Julia

Contact

LinkedIn:
Kate Servais

About

Kate brings 10+ years of experience in program design, management, and optimization. Post implementation, she supports end users to get the most out of their products. Her focus has been on customization and innovation, from small-scale pilots to enterprise wide implementations, she works with with all stakeholders to create solutions tailored to the needs of each client. She has worked on projects across multiple industries - energy, healthcare, retail - often resulting in customized software solutions. Designed and led multiple energy efficiency and demand management programs and pilots for Colorado’s largest utilities for multifamily, commercial, and industrial customers. Facilitated business design workshops for multi-year 2M smart meter deployment, including core meter data management and billing processes while documenting the software process diagrams and requirements. Led business segment to modernize and optimize healthcare contract setup and claims processing for 1.5M claims/day, serving 15M members. Supports end users in adoption of real-time dashboards for omnichannel operations, demand management, and energy efficiency. Enjoys mountain biking, hiking, spending time with family and quirky whippet Julia
Joel Spangler

Program Lead

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Joel Spangler

Program Lead

Joel Spangler

Program Lead

About

  • 10+ years of experience as a Full Stack Data Engineer. Comfortable operating at all levels of complex data & analytics platforms as well as adjacent disciplines.
  • Loves to plan and build scalable, repeatable, transparent data pipelines and processes.
  • Key Experience
    • Led multiple migrations of legacy data platforms to modern cloud-based implementations.
    • Implemented DataOps and CICD processes to rapidly deploy changes to data pipelines.
    • Coordinated large scale evaluations to determine feasibility of new technologies.
    • Created architecture diagrams to show interactions and fine details of cloud infrastructure.
  • Enjoys being flexible to meet needs as they arise and collaborate on the best possible solution.
  • Communicates with stakeholders of varying experience and disciplines using terms familiar to them.

Contact

Email:
jspangler@summitadvisoryteam.com

About

  • 10+ years of experience as a Full Stack Data Engineer. Comfortable operating at all levels of complex data & analytics platforms as well as adjacent disciplines.
  • Loves to plan and build scalable, repeatable, transparent data pipelines and processes.
  • Key Experience
    • Led multiple migrations of legacy data platforms to modern cloud-based implementations.
    • Implemented DataOps and CICD processes to rapidly deploy changes to data pipelines.
    • Coordinated large scale evaluations to determine feasibility of new technologies.
    • Created architecture diagrams to show interactions and fine details of cloud infrastructure.
  • Enjoys being flexible to meet needs as they arise and collaborate on the best possible solution.
  • Communicates with stakeholders of varying experience and disciplines using terms familiar to them.
Andy Perry

Program Lead

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Andy Perry

Program Lead

Andy Perry

Program Lead

About

  • Andy is a highly experienced Industrial Engineer with over 38 years of industry experience. Over the last 15 years, Andy completed over 100 consulting engagements for a wide range of clients from medium-sized to Fortune 500 companies.
  • As an employee at UPS and TransImpact, Andy held positions as Engineering Services Manager, Industrial Engineering Consultant, Industrial Engineer, Operations Supervisor, and Senior Account Executive. The variety of job assignments provided opportunities to obtain varied skills which directly contribute to his success as a consultant.
  • Andy is an expert in process improvement, methods and metrics development, time and motion studies, and facility layout. He also has solid skills with AutoCAD LT and an extensive background and knowledge base in small parcel.
  • Andy’s consulting projects identified labor savings of 15% to 40%.

Contact

Email:
aperry@summitadvisoryteam.com

About

  • Andy is a highly experienced Industrial Engineer with over 38 years of industry experience. Over the last 15 years, Andy completed over 100 consulting engagements for a wide range of clients from medium-sized to Fortune 500 companies.
  • As an employee at UPS and TransImpact, Andy held positions as Engineering Services Manager, Industrial Engineering Consultant, Industrial Engineer, Operations Supervisor, and Senior Account Executive. The variety of job assignments provided opportunities to obtain varied skills which directly contribute to his success as a consultant.
  • Andy is an expert in process improvement, methods and metrics development, time and motion studies, and facility layout. He also has solid skills with AutoCAD LT and an extensive background and knowledge base in small parcel.
  • Andy’s consulting projects identified labor savings of 15% to 40%.
Irene Engels

Program Lead

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Irene Engels

Program Lead

Irene Engels

Program Lead

About

  • 8+ Years of Experience as a Salesforce Admin, BA, and Marketing Operations. 5x certified across key Salesforce applications.
  • Salesforce Marketing Champion and Community Group Leader helping to drive adoption and optimize utilization of Salesforce products.
  • Experienced in driving the CRM & MarTech stack, business processes, and program execution
  • Keen curiosity to develop a deep understanding of customers and key stakeholders to define strategy, develop requirements, and implement business solutions
  • Strong storytelling skills with abilities to translate technical concepts to a wide audience of stakeholders and team members right up to senior business leaders.
  • Direct experience with documenting business and functional requirements and mapping business processes throughout SDLC with Salesforce implementation in an agile environment.
  • Excellent public speaker, always coachable, and passionate about continuous learning

Contact

Email:
iengels@summitadvisoryteam.com

About

  • 8+ Years of Experience as a Salesforce Admin, BA, and Marketing Operations. 5x certified across key Salesforce applications.
  • Salesforce Marketing Champion and Community Group Leader helping to drive adoption and optimize utilization of Salesforce products.
  • Experienced in driving the CRM & MarTech stack, business processes, and program execution
  • Keen curiosity to develop a deep understanding of customers and key stakeholders to define strategy, develop requirements, and implement business solutions
  • Strong storytelling skills with abilities to translate technical concepts to a wide audience of stakeholders and team members right up to senior business leaders.
  • Direct experience with documenting business and functional requirements and mapping business processes throughout SDLC with Salesforce implementation in an agile environment.
  • Excellent public speaker, always coachable, and passionate about continuous learning
Richard Mcgovern

Program Lead

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Richard Mcgovern

Program Lead

Richard Mcgovern

Program Lead

About

With over 9 years of professional experience in analytics, Richard has demonstrated mastery in wrangling data across diverse platforms, spanning legacy data warehouses to real-time streaming applications. Proficient in data modeling and driven by a collaborative spirit, his work bridges technical intricacies with precise business objectives. As a pivotal member of Allstate's Property Claims data science team, he orchestrated intricate ETL pipelines, pivotal in supporting a $5 million machine learning initiative. His contribution to integrating model operations with production data streamlined performance monitoring and KPI calculations. Beyond corporate spheres, his insights aided fraud detection through the correlation of client profiles and transactions. During his tenure at the University of Washington Applied Physics Lab, he facilitated the design of geospatial databases and automation of statistical analysis for pioneering Arctic marine mammal research. Richard's journey underscores an unwavering commitment to delivering top-notch data products and valuable insights.

Contact

LinkedIn:
Richard Mcgovern
Email:
enimphius@summitadvisoryteam.com

About

With over 9 years of professional experience in analytics, Richard has demonstrated mastery in wrangling data across diverse platforms, spanning legacy data warehouses to real-time streaming applications. Proficient in data modeling and driven by a collaborative spirit, his work bridges technical intricacies with precise business objectives. As a pivotal member of Allstate's Property Claims data science team, he orchestrated intricate ETL pipelines, pivotal in supporting a $5 million machine learning initiative. His contribution to integrating model operations with production data streamlined performance monitoring and KPI calculations. Beyond corporate spheres, his insights aided fraud detection through the correlation of client profiles and transactions. During his tenure at the University of Washington Applied Physics Lab, he facilitated the design of geospatial databases and automation of statistical analysis for pioneering Arctic marine mammal research. Richard's journey underscores an unwavering commitment to delivering top-notch data products and valuable insights.
Khanh Nguyen

Program Lead

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Khanh Nguyen

Program Lead

Khanh Nguyen

Program Lead

About

With over two decades of hands-on experience in the field of Warehouse Management System (WMS) implementation and support, Khanh stands as a seasoned Principal at Summit Advisory Team. His impressive journey encompasses diverse industries, ranging from Retail, Wholesale, and Distribution to 3PL Services, where he has showcased his expertise in guiding companies through the intricacies of WMS adoption. Khanh's profound engagement spans the entirety of WMS projects, as he has orchestrated numerous full life-cycle implementations, meticulously orchestrating key roles encompassing system design, configuration, integration, testing, go-live support, and reporting. Khanh's unique fusion of operational and IT acumen has consistently propelled the triumph of each project he undertakes, earning him commendation for his unwavering professionalism and collaborative team ethos. A luminary in the domain of Manhattan Associates WMS, Khanh has cultivated an intimate familiarity with esteemed ERP systems like Oracle and SAP, masterfully navigating their synergy with Manhattan WMS. Notably, Khanh's prowess extends to deciphering Manhattan WMS data intricacies, complemented by his proficiency in harnessing reporting tools such as Crystal Reports, Jasper, and SCI.

Contact

LinkedIn:
Khanh Nguyen
Email:
enimphius@summitadvisoryteam.com

About

With over two decades of hands-on experience in the field of Warehouse Management System (WMS) implementation and support, Khanh stands as a seasoned Principal at Summit Advisory Team. His impressive journey encompasses diverse industries, ranging from Retail, Wholesale, and Distribution to 3PL Services, where he has showcased his expertise in guiding companies through the intricacies of WMS adoption. Khanh's profound engagement spans the entirety of WMS projects, as he has orchestrated numerous full life-cycle implementations, meticulously orchestrating key roles encompassing system design, configuration, integration, testing, go-live support, and reporting. Khanh's unique fusion of operational and IT acumen has consistently propelled the triumph of each project he undertakes, earning him commendation for his unwavering professionalism and collaborative team ethos. A luminary in the domain of Manhattan Associates WMS, Khanh has cultivated an intimate familiarity with esteemed ERP systems like Oracle and SAP, masterfully navigating their synergy with Manhattan WMS. Notably, Khanh's prowess extends to deciphering Manhattan WMS data intricacies, complemented by his proficiency in harnessing reporting tools such as Crystal Reports, Jasper, and SCI.
Austin Brown

Program Lead

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Austin Brown

Program Lead

Austin Brown

Program Lead

About

With over a decade immersed in the eCommerce landscape, Austin Brown is a seasoned leader with a track record of orchestrating high-complexity projects. With extensive industry certifications, he adeptly navigates program and product management, consistently delivering projects and solutions across diverse eCommerce, retail, omnichannel, and supply chain systems. Austin's commitment to client success is unwavering, evident in his knack for cultivating relationships, effective communication, and adept problem-solving. Notably, he has played a pivotal role in establishing delivery standards and processes, while his expertise spans Salesforce platforms like Commerce Cloud, Marketing Cloud, Service Cloud, Lightning, and OMS, addressing both B2B and B2C needs. Austin Brown personifies a decade-long dedication to shaping seamless eCommerce experiences and driving multifaceted solutions.

Contact

LinkedIn:
Austin Brown
Email:
enimphius@summitadvisoryteam.com

About

With over a decade immersed in the eCommerce landscape, Austin Brown is a seasoned leader with a track record of orchestrating high-complexity projects. With extensive industry certifications, he adeptly navigates program and product management, consistently delivering projects and solutions across diverse eCommerce, retail, omnichannel, and supply chain systems. Austin's commitment to client success is unwavering, evident in his knack for cultivating relationships, effective communication, and adept problem-solving. Notably, he has played a pivotal role in establishing delivery standards and processes, while his expertise spans Salesforce platforms like Commerce Cloud, Marketing Cloud, Service Cloud, Lightning, and OMS, addressing both B2B and B2C needs. Austin Brown personifies a decade-long dedication to shaping seamless eCommerce experiences and driving multifaceted solutions.