January 29, 2026 | Change Management
In a post I wrote last year, Embracing New Tech with a Workforce-First Mindset, I explored an industry-agnostic trend: technology adoption succeeds or fails based on how well people are supported through change. A workforce-first…
by Keanau Ormson
January 15, 2026 | Visibility & Analytics, Warehouse
Retail commerce has always adopted new technologies to improve experiences for customers and merchants. With AI, the shopper journey is increasingly starting with agents like OpenAI’s ChatGPT or Google’s Gemini and, with emerging capabilities like…
by Madhu Kandula
December 2, 2025 | Change Management
India boasts a highly educated, English speaking workforce that possesses specialized skills often in short supply in the United States. Employing offshore resources can increase a team’s overall productivity by taking advantage of time zone…
by Phil Cluphf
November 13, 2025 | Warehouse
Warehousing and distribution centers (DCs) are under immense pressure to operate with precision, speed, and adaptability. Companies face increasing customer expectations, tighter SLAs, and more complex product flows than ever before. To meet these demands,…
by Kevin Apreku
October 9, 2025 | Supply Chain
In retail and especially omnichannel retail, inventory is the heart of your business. Whether you’re operating a running specialty store, a big-box chain, or a neighborhood hardware shop, knowing exactly what you have in stock,…
by Mark Guyer
September 25, 2025 | Change Management
In 2016, Harvard Business Review published an article on the failures of leadership training and said this: “American companies spend enormous amounts of money on employee training and education—$160 billion in the United States and…
by Keanau Ormson
September 10, 2025 | Supply Chain
Your small parcel data is waiting to tell you its story. Hidden within it are little gems of insight that will help you to reduce your transportation spend. Yet your small parcel spend is ever…
by Andy Perry
August 27, 2025 | Change Management
Effective team training is critical in supporting growth initiatives, enhancing productivity, and ensuring organizational success. The choice between virtual and in-person training methods, or a blended approach, depends on various factors including team size, geography,…
by Paul Pina
August 13, 2025 | Supply Chain
Stepping Into a Massive Project? Here’s Where To Start So you’re the new VP of supply chain operations, and you’ve been asked to take the lead in a brand new multimillion dollar distribution center project…
by Kevin Apreku
July 31, 2025 | Enterprise Resource Planning
Since its founding, Salesforce has become nearly ubiquitous in the business world, serving as the backbone of customer and operational data for organizations of all sizes. However, with three major releases per year, regular acquisitions,…
by Brad Endres