A leading U.S.-based retailer approached the Summit Advisory Team to conduct a network feasibility assessment. The company, a multi-channel retailer with over 80 stores and more than 500 wholesalers, has annual revenues of $400 million. They needed a group of experts to help investigate the necessity of opening a distribution center on the West Coast.
A retail sales and services leader faced challenges with their manual quoting process for franchise owners. Relying on outdated information and manual tracking, the process was cumbersome and time-consuming, and with constant requests coming in for discounted pricing on bulk purchases, it was difficult to turn quotes around quickly.
A prominent retailer sought to enhance their customer service capabilities and streamline their operations. Facing challenges with multiple systems, their customer service representatives often had to “swivel chair” between their order management system (OMS) and Salesforce, which hindered efficiency and customer satisfaction.
Summit Advisory Team was engaged to support a ~$75M modernization plan, manage implementation across multiple stakeholder groups, and ensure operational continuity as automation was introduced. Summit’s role went beyond traditional project management; it acted as the bridge between IT, supply chain, automation partners, and executive leadership to align strategy, design, and execution.
A leading U.S. retailer partnered with Summit Advisory Team to modernize its fulfillment network and uncover multimillion-dollar savings. By consolidating facilities, optimizing transportation, and rebalancing inventory, Summit delivered a clear roadmap through 2029 that helps the retailer reduce costs, increase efficiency, and support long-term growth—all without compromising service.
Duluth Trading Company is a high-quality brand that caters to men and women who lead hands-on lives. When the company decided to build a new, fully automated distribution center in Adairsville, Georgia, they wanted to do it right.
Summit Advisory partnered with one of the largest public companies in the U.S. to resolve friction with their DTC 3PL provider. Through a detailed assessment and expert-led RFP process, Summit identified the optimal 3PL partner that reduced operating costs by 20%, improved delivery speeds, and enhanced customer experience.
A leading fashion retailer that features multiple brands founded by and led by women needed a way to better manage the high growth they have experienced in recent years.
The client was looking to see if they had the optimal network in place to support their customers and stores by establishing a baseline of their network performance in terms of cost, quality and speed.
The client is using a combination of home grown applications for order and warehouse management along with purchased applications for their website and subscription management.